The way your refund is processed depends on your original payment method.
If you paid by credit card, then refunds will be sent to the card issuing bank within 2 (two) business days of receipt of the returned item.
If you paid by BPAY, then you will need to provide us with the following bank details:
- Order number
- Account holder name
- Bank name
- Bank account number
- BSB code
- Email address
Please note that refunds can only be remitted to a local bank account where the Bank Account Holder name is the same as the Billing
Contact filled in when placing the order.
Please allow up to five (5) business days for JB Hi-Fi to post the refund to your account bank after we receive this information. Please
contact your bank in relation to any further questions regarding to your refund.
If you paid by Finance, then a refund will be sent to the Finance Provider within 3 (three) business days of receipt of the returned item.